Please hold

(scene opens with harried mother pacing living room on the Bluetooth)

Customer Service Rep: How can I help you today?
Me: So, I had this jacket – it was a gift, so I don’t have any purchase information – and the zipper needed to be repaired and I went through your website to get the shipping/warranty to ship it back to you to fix it and I can’t find any tracking information to see if it got to you or on its way back or if its currently being repaired…..?
CSR: …..well, okay, we can look that up for you. Do you remember when you sent it in?
Me: …uh…I’m the stay home mother of four children, my sense of time is flexible.
CSR: (starts laughing)
Me: It could have been last week, could have been three weeks ago, I’m not really sure.
CSR: My 12 year old niece is living with us now. I understand. I can’t imagine how it would be with four.
Me: Thank you for not judging me.

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